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Chapter
POS & Sales
Process sales, accept payments, hold orders, and manage customers.
Seller
01
Processing your first sale
Walk through the complete process of ringing a sale on the COMPLIED POS — from adding products to collecting payment and generating a receipt.
Seller
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02
Accepting different payment methods
How to collect payment on the COMPLIED POS — cash, bank transfer, cheque, and multiple payment methods on one sale.
Seller
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03
Processing a return or refund
How to handle a customer return on COMPLIED — creating a sale return, restoring stock, and recording the refund.
Seller
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04
Printing a receipt
How to print and reprint receipts on the COMPLIED POS — including the payment slip modal and receipt printer setup.
Seller
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05
Offline mode — selling without internet
How COMPLIED POS works when your internet connection drops, and what happens to your sales when connectivity returns.
Seller
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06
Holding and resuming an order
How to pause a sale in progress on the COMPLIED POS and return to it later without losing the items already added.
Seller
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07
Applying discounts to a sale
How to apply fixed or percentage discounts to an entire sale or to individual line items on the COMPLIED POS.
Seller
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08
Creating and redeeming coupons
How to create discount coupons in COMPLIED and apply them to customer purchases at the POS.
Seller
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09
Creating an invoice
How to create and send a formal invoice to a customer in COMPLIED — for credit sales, business clients, and post-delivery billing.
Seller
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10
Managing your customer list
How to add customers to sales on the COMPLIED POS and manage your customer records.
Seller
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11
Recording a partial payment
How to record a sale where the customer pays a deposit now and the balance later.
Seller
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12
Setting up a layaway arrangement
How to hold goods for a customer while they pay in instalments before taking delivery.
Seller
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