Creating and redeeming coupons

How to create discount coupons in COMPLIED and apply them to customer purchases at the POS.

Seller

Updated 06 Jun 2026

What coupons are for

Coupons give specific customers or groups a pre-set discount when they present a code at the point of sale. Use them for promotions, loyal customer rewards, or end-of-season sales.

Creating a coupon

Go to Sales → Coupons
Click + New coupon
Enter a coupon code — for example, LOYAL10 or JUNE20OFF. Make it memorable but not too easy to guess.
Set the discount type: percentage or fixed amount
Enter the discount value
Set an expiry date if the coupon is time-limited
Set a usage limit if you want the coupon to work only a certain number of times
Set a minimum order value if the coupon applies only above a certain total
Click Save coupon

Applying a coupon at the POS

Add all products to the sale
Click Apply coupon
Enter the coupon code
AADOPS validates the code and applies the discount if valid

If the code is expired, used up, or the order does not meet the minimum value, AADOPS shows an error message explaining why it cannot be applied.

Tip: Track coupon usage under Sales → Coupons → Usage history. This shows you which coupons are being used, by which staff, and how much discount has been given out in total — useful for measuring promotion effectiveness.

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Applying discounts to a sale

Creating an invoice

→ Processing your first sale → Accepting different payment methods → Processing a return or refund → Printing a receipt