What a partial payment is
A partial payment records a sale where the customer does not pay the full amount upfront. The amount they pay now is recorded, and the remainder is tracked as an outstanding balance against their customer account.
Step 1 — Process the sale normally
Add all products to the POS as normal. Before clicking Charge, add the customer to the sale — partial payments must be linked to a customer account so the outstanding balance can be tracked.
Step 2 — Select partial payment
Click Charge. On the payment screen, click Partial payment. Enter the amount the customer is paying now. Select the payment method for this amount — cash, transfer, or card.
Step 3 — Complete the sale
Click Complete sale. The sale is recorded as partially paid. The outstanding balance appears on the customer's profile and in your outstanding balances report.
Collecting the balance
When the customer returns to pay the remainder, go to Sales → Customers → find the customer → click Outstanding balance. Click Collect payment, enter the amount and method, and confirm. The balance clears and the sale is marked as fully paid.