What logistics reports show
Logistics reports give you a performance view of your delivery operation — how many deliveries you completed, how much revenue you earned, how your on-time rate compares across months, and where your service has gaps.
Accessing logistics reports
Go to Reports → Logistics performance report. Select the date range you want to analyse.
Key metrics
Total deliveries completed — the number of shipments you successfully delivered in the period.
Total revenue — the total value of delivery fees earned from completed shipments.
On-time delivery rate — the percentage of deliveries completed by the committed delivery date. This is the metric clients care most about.
Average delivery time — from pickup confirmation to delivery confirmation, in hours or days. Compare this across routes to identify where your service is slowest.
Request acceptance rate — the percentage of delivery requests you accepted vs declined or ignored. A low rate may indicate that your service area or vehicle capacity does not match the requests you receive.
Dispute rate — the percentage of deliveries that resulted in a buyer dispute. Even one or two disputes in a period is worth investigating.
Exporting the report
Click Export PDF to download. Useful for presenting your service capability to potential clients or for your own monthly performance review.