Why service areas and rates matter
Your service areas determine which delivery requests you receive. Your rates determine whether clients choose you over other providers. Getting both right is the difference between a full delivery calendar and an empty one.
Setting your service areas
- Go to Logistics → Provider profile → Edit profile
- Click Service areas
- Select each state you serve
- Within each state, select the specific cities or LGAs you cover
- Save
Be specific. If you serve Aba but not Umuahia, select Aba only. Receiving requests for routes you cannot serve wastes your time and the client's time.
Setting your rates
Go to Logistics → Provider profile → Rates. Click + Add rate.
Rate types you can set:
- Per kilometre — a rate per km of distance, calculated automatically from pickup to delivery
- Route-based — a fixed rate for a specific origin-destination pair, e.g. Port Harcourt to Aba: ₦45,000
- Weight-based — a rate per kg or tonne of cargo
- Flat rate — one price for all deliveries within a zone, regardless of distance or weight
You can combine rate types — for example, a flat rate for city deliveries and a per-kilometre rate for inter-state hauls.
Tip: Update your rates whenever fuel prices change significantly. Stale rates that do not reflect current fuel costs will either win you unprofitable jobs or make you uncompetitive against providers with more current pricing.