What the staff activity report covers
The staff activity report shows you what each staff member has done in a selected period — how many sales they processed, the total value of those sales, how many returns they initiated, how many stock adjustments they made, and how many purchase orders they confirmed.
How to access it
Go to Reports → Staff activity. Select your date range and optionally filter by staff member.
Key metrics
Sales by staff — total transactions processed and total revenue generated per staff member. Useful for performance comparison and commission calculation.
Returns by staff — number and value of returns initiated by each staff member. A cashier with an unusually high return rate may need training, or may be processing unauthorised refunds.
Discounts by staff — total discount value applied by each staff member. If one cashier is applying significantly more discounts than others, investigate whether they are following your discount policy.
Stock adjustments by staff — adjustments made by each user. Frequent negative adjustments by a specific staff member warrant investigation.
Using the report for staff management
The staff activity report is not a surveillance tool — it is a management tool. Use it to identify training needs, recognise strong performers, and spot patterns that suggest process problems before they become financial problems.