Requesting delivery for a marketplace order β€” AADOPS Guide@endsection AADOPS
Guide β€Ί Marketplace β€Ί Requesting delivery for a marketplace order

Requesting delivery for a marketplace order

How to arrange delivery through a COMPLIED logistics provider for a confirmed marketplace order.

Seller Farmer Producer
Standard plan+ Updated 06 Jun 2026
Before you start
  • A marketplace order with status Paid β€” ready to dispatch

Using AADOPS logistics for marketplace orders

Once a marketplace order is paid and ready to dispatch, you can request delivery through a AADOPS-registered logistics provider. Using the platform's logistics creates a verifiable delivery chain β€” pickup confirmation, in-transit tracking, and delivery confirmation β€” that protects both you and the buyer in any dispute.

Step 1 β€” Open the order

Go to Marketplace β†’ Orders. Open the paid order you want to arrange delivery for.

Step 2 β€” Click Request delivery

Click Request delivery. AADOPS shows you available logistics providers who operate in your area and can deliver to the buyer's location.

Step 3 β€” Select a provider

Review the available providers β€” their rates, estimated delivery time, and service area. Select the provider that best fits your needs and click Request pickup.

Step 4 β€” Confirm pickup details

Enter your pickup address and any collection instructions. Set the preferred pickup date and time. The logistics provider receives the request and confirms availability.

Step 5 β€” Track the delivery

Once the provider accepts, you can track the shipment in real time from Marketplace β†’ Orders β†’ the specific order. The buyer also receives tracking updates automatically.

Tip: Always use AADOPS logistics for marketplace orders when possible. A third-party delivery outside the platform has no verifiable record β€” if a buyer disputes delivery, you have no proof. Platform logistics creates an auditable chain that protects your payment.
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Accepting and processing a marketplace order
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Marketplace order statuses explained
Related articles
β†’ Creating your first marketplace listing β†’ Understanding the COMPLIED marketplace β†’ Setting volume-based pricing tiers β†’ Managing your listing visibility