Why escrow protects sellers
Escrow guarantees your payment before you dispatch. When a buyer's payment enters escrow, the money is real and secured — not a promise or a pending transfer. You dispatch knowing that payment cannot be cancelled, reversed, or withheld once goods are confirmed delivered.
The moment payment is secured
Once an order shows the status Paid — ready to dispatch, the buyer's payment is in escrow. It is secured. You can dispatch with confidence.
When escrow releases to your bank
Escrow releases when the buyer clicks Confirm delivery. Payment is then transferred from escrow to your registered bank account. The transfer typically arrives within 24 hours of release.
If the buyer does not confirm
If the buyer receives the goods but does not confirm delivery within 72 hours of confirmed receipt, escrow releases automatically. You do not need to chase the buyer to release your payment.
Your bank account
To receive marketplace payments, your bank account must be registered and verified in AADOPS. Go to Settings → Payment details and add your account number and bank. AADOPS verifies the account via Flutterwave before it can receive funds.
Commission
AADOPS deducts a small commission from each completed marketplace transaction before transferring the balance to your account. The commission percentage is visible on your pricing page and in Settings → Marketplace settings.