Batch tracking vs serial tracking
Batch tracking assigns one batch number to a group of identical items received or produced together — for example, all the palm oil produced from one pressing session, or all the paracetamol tablets from one manufacturing lot. Useful for quality control and recall management.
Serial tracking assigns a unique serial number to each individual item — for example, electronics, machinery, or high-value equipment. Useful for warranty management and after-sales service.
Enabling batch tracking on a product
- Open the product from Inventory → Products
- Under Tracking, select Batch tracking
- Save the product
From this point, every purchase, production receipt, or stock adjustment for this product will prompt you to enter a batch number.
Enabling serial tracking on a product
Follow the same steps, selecting Serial tracking instead. Each item received must be assigned a unique serial number.
Finding a batch or serial number
Go to Inventory → Batches or Serial numbers. Search by the number to see exactly where that batch or item is — which location, how many remain, and its full movement history.