How roles work
Every staff member on your AADOPS account is assigned a role. The role determines what they can see and what they can do. Roles protect your business — a cashier should not be able to delete products or view your profit margins, and a viewer should not be able to process refunds.
Admin
Full access to all operational features. Can add, edit, and remove staff. Can view all reports including profit and cost data. Cannot change the subscription plan or billing details — only the account owner can do that.
Give the Admin role to a trusted manager or operations head who needs full visibility and control.
Manager
Access to all operational features — POS, inventory, purchases, marketplace, reports. Cannot manage staff, cannot access account settings, cannot view billing details. Can apply discounts and process returns.
Give the Manager role to supervisors and senior staff who run day-to-day operations.
Cashier
POS access only. Can process sales, hold orders, apply discounts up to the configured maximum, print receipts, and look up customer records. Cannot view inventory reports, cost prices, purchase orders, or any management screens.
Give the Cashier role to counter staff and market sellers who only need to ring sales.
Viewer
Read-only access to the dashboard and reports. Cannot create, edit, or delete anything. Cannot access the POS.
Give the Viewer role to accountants, auditors, or silent partners who need to see your numbers without being able to change anything.