Processing a purchase return β€” AADOPS Guide@endsection AADOPS
Guide β€Ί Purchasing β€Ί Processing a purchase return

Processing a purchase return

How to record goods returned to a supplier in COMPLIED and adjust your inventory and supplier balance accordingly.

Seller Producer Consumer
Updated 06 Jun 2026
Before you start
  • Goods must have been received against a purchase order before they can be returned

What a purchase return is

A purchase return records goods you are sending back to a supplier β€” because they are faulty, wrong, damaged, or surplus to requirements. In AADOPS, purchase returns are managed under Purchases β†’ Purchase Returns as separate records linked to the original purchase.

Step 1 β€” Go to Purchase Returns

Click Purchases β†’ Purchase Returns. Click + Add purchase return.

Step 2 β€” Set the return details

  • Date β€” the date of the return
  • Warehouse β€” the location where the goods are being returned from
  • Supplier β€” the supplier you are returning goods to
  • Status β€” Received (supplier has acknowledged the return) or Pending
  • Notes β€” reason for the return

Step 3 β€” Add products being returned

Use the product search to add each product being returned. Enter the quantity being returned and the unit cost.

Step 4 β€” Save

Click Save. The returned quantities are deducted from your inventory at the selected warehouse. The return value creates a credit against the supplier.

Note: If the supplier is sending a replacement rather than issuing a credit, receive the replacement as a new purchase record. Do not modify the original purchase to account for a replacement β€” keep each transaction as a separate, clean record.
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Related articles
β†’ Adding a supplier β†’ Creating a purchase order β†’ Receiving goods against a purchase order β†’ Recording a supplier payment