Cash drawer setup β€” AADOPS Guide@endsection AADOPS
Guide β€Ί Integrations β€Ί Cash drawer setup

Cash drawer setup

How to connect a cash drawer to COMPLIED so it opens automatically when a cash sale is completed on the POS.

Seller
Updated 06 Jun 2026
Before you start
  • Receipt printer set up and working in COMPLIED
  • Cash drawer with RJ11 cable

How cash drawers work with AADOPS

A cash drawer connected to AADOPS opens automatically every time a cash sale is completed on the POS. This eliminates the need for the cashier to manually open the drawer β€” reducing the chance of forgetting to close it and improving transaction speed at busy counters.

Supported cash drawer connections

Most cash drawers connect in one of two ways:

Via receipt printer (most common) β€” the cash drawer plugs into a dedicated port on the receipt printer using an RJ11 cable. When AADOPS sends a print command to the printer, the printer sends an electrical signal to open the drawer. This is the most reliable setup and requires no additional configuration in AADOPS beyond having a working receipt printer.

Direct USB connection β€” some cash drawers connect directly via USB. These require a driver and may need specific configuration.

Setting up a printer-connected cash drawer

  1. Connect your cash drawer to the receipt printer using the RJ11 cable (looks like a wide telephone cable)
  2. Ensure your receipt printer is set up and working in AADOPS (see receipt printer setup)
  3. Go to Settings β†’ Hardware β†’ Cash drawer
  4. Select Connected via receipt printer
  5. Click Test open β€” the drawer should open
  6. Click Save

When the drawer opens

Once configured, the cash drawer opens automatically when a cash sale is completed on the POS. It does not open for card or transfer payments β€” only cash transactions. You can also open it manually by clicking Open drawer on the POS screen, which is useful for giving change or beginning a shift count.

Note: If the cash drawer does not open after setup, check that the RJ11 cable is securely connected at both ends, and that the correct port on the receipt printer is being used β€” most printers have a dedicated drawer port labelled DK or DRAWER, separate from the phone/network ports.
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