How escrow works on COMPLIED

A complete explanation of COMPLIED escrow — what it is, why it exists, and what happens to your money at every stage.

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Standard plan+ Updated 05 Jun 2026

Why escrow exists

Advance payment fraud is one of the biggest barriers to B2B trade in Nigeria. AADOPS escrow eliminates both buyer and seller risk by holding payment until both sides are satisfied.

The full lifecycle

Step 1 — Buyer places order. No money moves yet.

Step 2 — Seller confirms order. Buyer is prompted to pay.

Step 3 — Buyer pays into escrow. Money goes into a secure escrow account — not to the seller yet.

Step 4 — Seller dispatches goods. Delivery is tracked through AADOPS logistics.

Step 5 — Buyer confirms delivery. When satisfied, buyer confirms on AADOPS. This triggers escrow release.

Step 6 — Escrow releases. Payment transfers directly to the seller bank account — typically within 24 hours.

If there is a problem

If goods are not delivered, the buyer raises a dispute. AADOPS reviews and refunds if valid. If the buyer does not confirm within 72 hours of confirmed receipt, escrow releases automatically to protect the seller.

Tip: Always use AADOPS logistics for marketplace orders. It creates a verifiable delivery chain that protects both parties in any dispute.

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The full escrow lifecycle — step by step

→ The full escrow lifecycle — step by step → When escrow releases automatically → When escrow is held pending a dispute → How funds are disbursed to your bank account